The Bridge Platform
Business phones, texting and AI answering, run by one team.
BridgePBX is the platform Bridge Communications uses to run business phone systems: calling, texting, an AI Attendant, contact center tools, call quality monitoring and reporting. We set it up, we watch it, and you call the same people when you need help.
Existing customers and partners: sign in with the account your Bridge contact set up for you.
- Business calling
- Business texting
- AI Attendant
- Contact center
- Call quality
- Reporting
What's on the platform
Everything below is in service for Bridge customers today.
Business calling
Cloud phone system for desk phones and the mobile and desktop app. Keep your existing numbers; we port them. Voicemail to email, with transcription.
Business texting
Send and receive text messages from your business number, so customers can reach you the way they prefer.
AI Attendant
An AI receptionist that answers in a natural voice, sends callers to the right person and takes a message when no one is free.
Contact center
Call queues and agent status for teams that answer a lot of calls, with live wallboards supervisors can put on a TV.
Call quality monitoring
Our team monitors audio quality, packet loss and jitter on calls, so problems are found from data instead of guesswork.
Reporting
Call history plus queue and agent reports, so you can see who called, when, and how the calls were handled.
One team, start to finish
Bridge Communications has served businesses for more than 40 years. The same team designs your system, sets up your phones, ports your numbers and answers when you call support.
- Desk phones configured for your system by our team
- Your existing numbers ported to the platform
- Calls routed across multiple carriers
- For partners: offer the platform to your customers under your own brand
Contact us
Monday to Friday, 8:30 AM to 5:00 PM Eastern.
Already a customer or partner?
Sign in to your BridgePBX account.